With the arrival of spring, homeowners’ minds turn to prepping their houses for the change in seasons. One of the most important items on the list is to ensure heating and cooling systems are prepared to take on the impending scorch of summer, and it can sometimes be tough to be sure you’re choosing the right HVAC company. Elaine Powers, owner of Powers Heating & Air has some tips for homeowners looking to make the best possible choices about their HVAC systems this season.
Powers Heating & Air is often called out to correct problems created by repairs and installations that weren’t completed properly,“We’ve seen some very dangerous situations,” Elaine says. “When you call Powers, you can be sure we’re going to do the job right and at a fair price.”
Be Wary of Supposedly ‘Free’ Service Calls
First, says Elaine, homeowners should be cautious about free service call offers. While it’s a popular marketing strategy among service companies, she points out that sometimes the cost of repair and maintenance services are adjusted to make up for the “free” inspection. She encourages homeowners to compare prices to ensure they’re getting the fairest prices overall. This can be tough because accepting a free service call can create a sense of obligation and, for homeowners who have taken time off work or otherwise rearranged their schedules to be home during the inspection, accepting the first price can be understandably tempting. But, as Elaine points out, a home is a major investment, so it’s important for homeowners to make sure they aren’t paying too much or paying for unnecessary work.
Watch Out for Potentially Dangerous Cost-cutting
At the same time, says Elaine, homeowners should be wary of companies that offer to cut corners to save costs or time.
“We’re often called out to correct problems created by repairs and installations that weren’t completed properly,” she explains, “and we’ve seen some very dangerous situations.”
Not pulling permits for new or upgraded systems is one common way some companies try to cut costs, however, permitting is required by state law, so it’s important not to skip this step. Elaine’s team has also seen many breakers that weren’t changed out when they should have been, which can create a fire hazard.
“Saving money is important to everyone,” Elaine says. “And you should absolutely make sure you’re receiving a fair price. I always advise clients to ask for written quotes and to compare them to make sure important services haven’t been left out. No one wants to risk their family’s safety and wellbeing.”
In addition to the safety risk, Elaine points out that cutting corners can put unnecessary stress on an HVAC system and end up costing more in the long run. For clients looking to sell their homes, HVAC errors will most likely show up on a home inspection and can cause difficulties with negotiation. In the case of a code violation, the buyer’s bank could refuse to sign off until the system is brought up to standard.
“Our goal is to make sure your family and your investment in your home is protected,” explains Elaine. “We work at a fair price and we provide the best customer service possible, but we’re also committed to quality.”
Certainly, this commitment to quality has appealed to many customers over the years. Aside from a two-year hiatus in the late 90s, Powers Heating & Air has been operated by the same local family since 1979. They are fully licensed and insured, and they offer the extra service of calling customers when the technician is en route so that homeowners know exactly who will be arriving on their doorstep and when.
This added security measure helps customers feel confident that they’re letting the right person into their home, which is Elaine’s final piece of advice for homeowners: know your HVAC company.
“Your home is one of your biggest investments and it’s where your greatest treasure, your family, lives,” she says. “Before you let someone into your home or let them work on something as major as your HVAC system, please make sure you know who you’re dealing with. Remember that it’s okay to ask questions until you understand the work a company is proposing and are confident that you’ve selected the right people for the job. We’ve been in business for more than 30 years because our clients know that we are committed to doing every job right, every time. We appreciate that loyalty and we do everything in our power to continue earning it.”
“Saving money is important to everyone, and you should absolutely make sure you’re receiving a fair price. I always advise clients to ask for written quotes and to compare them to make sure important services haven’t been left out. No one wants to risk their family’s safety and well being.”
Award-winning Service and Experience You Can Trust
Elaine Powers was named “Contractor of the Year” in 2015 by the Conditioned Air Association of Georgia (CAAG), a statewide non-profit professional trade association based in Atlanta that represents HVAC or “conditioned air” contractors around the state which are professionally licensed by the Georgia Secretary of State office.
Mrs. Powers has served on CAAG’s Board of Directors a number of years, is the current Treasurer and Legislative Committee Chairperson and is a director in the Metro Atlanta Air Conditioning Contractors Chapter of CAAG.